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Wednesday, March 07, 2007

Unexpected child... in the bagging area

I've not quite got my head around these self-service tills that have sprung up in supermarkets throughout the land. At first it appears to be a laudable attempt to wrest power from the grasp of the checkout girl overlords, and there's an amazing sense of power that first time you run an item past the scanner and see it's price appear on the screen and the friendly voice say:

"Beep. Please place the item... in the bagging area."

"Ha! It's all so easy! They wanted me to think it was hard! No longer will my every purchase by scrutinized by hatchet-faced matrons! I can buy anything! As God is my witness, I'll never go hungry again!"

Then you scan your second item. A pair of girl's pants. The kind of thing you'd think twice about buying if you had to run it past the checkout person first.

"Beep. Please place the item..."

(There's always a slight pause here that's just long enough to make you wonder if the system is going to rebel against it's programming and shout something like "where the sun don't shine!")

"...in the bagging area."

"Yay!"

Third item.

"Beep. Approval needed."

"But... it's only gin! I like gin! I don't need your steenkin' approval if I want to sit around my house wearing nothing but girl's pants and drinking gin!"

"Please wait for an assistant."

So you wait for a surly teenager (who's about 2 years away from being able to legally buy gin himself) to come over from his master console and swipe his Magical +3 Card of Shopping Approval against your terminal. And have a good smirk at your girl's pants.

Then you realise that the feeling of shopping independence is entirely illusory. At any moment, and seemingly at random, your purchases can be inspected by the Shopping Gestapo.

Take last night's brief trip to the local Tescos. I'd collected a trolley of fairly innocuous goods, nothing I thought would raise the suspicions of the Shopping Gestapo, so I decided to use an automated till.

First item, a cheapy set-top FreeView box (to temporarily replace the dead Sky box).

"Beep. Approval needed. Under television licensing laws we are required to take your name and address on purchasing this item."

"But... it's not a television!"

I think the Surly Teenager agreed with me because he swiped through the approval without making any effort to take my name and address (although for all I know, the Tescos Central Customer Database was already displaying it on his ops terminal, along with my medical history, hat size and favourite flavour of yoghurt.)

The next few items go through with no complaints. Then I scan a 'fair trade' mango.

"Beep. Approval needed."

"WHY??? It's a mango! It's not alcoholic! It's not vaguely pointy! I'm not going to ferment it down the back of a radiator into a rudimentary mango hooch! I'm not going to harden it in the oven, whittle it into a dagger and use it in a gangland killing!"

"Please wait for an assistant."

"Is this a 'Fair Trade' thing? Are you worried that I'll re-sell the mango at a artificially low price to undercut and further impoverish the Burmese mango farmers?"

I'll never know. Surly Teenager swiped through the item with no explanation. I've decided I'm going to hollow out the mango and make it into an unlicensed television.

. . .

I was talking to the guy I work with about this and he reminded me of the time his wife was using an automated till and the message came up "unexpected item in the bagging area". She looked down and saw one of her kids was sitting in it. :-)
Isobel  I haven't had any problems at those automated checkouts. The other day I used one to buy 24 packets of weedkiller, 12kg of icing sugar, a video recorder (with a 7 day timer), a packet of batteries, and a balaclava.
I made sure not to use my clubcard...

I did get some funny looks, though. It must have been my tin foil hat: They will never uncover the secret of my favourite flavour of yoghurt! 
Connie Cox  My local Sainburys used to have a trumped up gestapo like person overlooking the self service checkouts. I think he must have got a promotion from trolley boy or something.
Anyway that was just an incentive to get him more and more stressed out. Oh the fun.

Isobel was it a Tescos Value tin foil hat or a Finest one? :-) 
Alli' Cat'  They want your address for a Freeview box because it's a TV receiver and, as such, requires a licence. The data gets passed on to the licensing authority who send the 'boys' round if you aint got one.
Ever tried using your own bag in one of those self-service thingeys? You either get a "please place item in bagging area" or an "unexpected item..." for every item you scan. Yet every freakin' bag they give away has an environmental 'please re-use this bag' message. Give me strength!!
(Maybe you're supposed to use them to suffocate surly teenaged checkout nazis?) 
Lynn Jones  I used one to buy 24 packets of weedkiller, 12kg of icing sugar,
Lol. That's one mean assed Victoria sponge. :)

Has anyone else had a Basil Faulty moment at the checkout yet?

"It's not a cabbage, it's a ****ing mango you bag of bolts." 
Siobhan Curran  I don't have to scan my things at ours. I just walk up to it, and it says "Oh, it's you. 2 bottles of wine and a tin of tuna again?" 
Isobel  There is historical evidence that seriously sharp mangoes have posed a threat to the British Armed Forces.

@ Connie: if I'd bought a hat from Tescos then They would know my hat size. This must be prevented at all costs. All I'm prepared to say on the matter is Bacofoil & origami... 
NH  It's the sheer pretentiousness of it all I don't like: "The Bagging Area". It sounds like a Rush lyric. Why not say, "now put it in a bag" instead of "PROCEED TO THE BAGGING AREA"...what, the bag what is 2 inches away from the scanner? D'oh, but it seems so faaaaaaarrrrrrrrr. 
Lara Tyg  hmm. Thinks about sneaking in an item the shop does not stock to see how the spotty teenager copes when the machine can't.

These social experiments need to be done you know. 
Chrissy  I've broken one of those machines, you know... I'd gone on my motorbike and, not thinking about it, dumped my helmet, gloves, rucksack, throwover panniers and all the other bits of crap you need to keep the weather, road and Fiesta drivers off your person.
And the display flashed the 'Unauthorised item' message, then froze... :oops:
I haven't been back. 
Annie  tee hee!

I find the automated voice a bit impatient with the 'Please place the item in the bagging area', I'm always muttering at it 'Shut up, you bossy bitch.' 

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